Shipping policy

Thank you for choosing to shop at Leigh Leaf. We strive to provide you with a seamless and satisfactory shopping experience. This shipping policy outlines the details and guidelines related to the shipping of your orders. Please read this policy carefully before placing an order to understand our shipping practices.

1. Order Processing Time:

   • Once your order is placed, it will be processed within 1 business day. Business days exclude weekends and public holidays.
   • Please note that during peak seasons or promotional periods, order processing may take longer than usual. We appreciate your patience and understanding during such times.

2. Shipping Method and Delivery:

   • We offer one standard shipping method for all domestic deliveries within the United States.
   • The standard shipping method provides reliable and cost-effective delivery of your order.
   • The estimated delivery time for the standard shipping method is 1-3 business days from the date of shipment.
   • Please note that delivery times are approximate and may vary depending on factors beyond our control, such as weather conditions or logistical issues with the shipping carrier.

3. Shipping Charges:

   • We offer a flat shipping rate of $4.99 for most orders shipped within the United States.
   • However, please note that for large orders exceeding a certain weight or size, additional shipping charges may apply.

4. Tracking Your Order:

   • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
   • Please allow some time for the tracking information to be updated by the shipping carrier.

5. Address Accuracy:

   • It is the customer's responsibility to provide accurate and complete shipping information.
   • Please ensure that the shipping address provided during checkout is correct, including any necessary apartment or suite numbers.
   • We cannot be held responsible for delayed or undelivered orders due to incorrect or incomplete address information provided by the customer.

6. Order Tracking and Support:

   • If you have any questions or concerns regarding the shipping of your order, please contact our customer support team at Info@leighleaf.com.
   • Our customer support team will be happy to assist you with tracking your order or addressing any shipping-related issues.

Please note that this shipping policy is subject to change without prior notice. Any updates or modifications to this policy will be reflected on our website.

We appreciate your understanding and cooperation. If you have any further questions or require clarification, please feel free to reach out to our customer support team.

Last updated: 6-15-2023